Salesforce Ecosystem

Navigating the Salesforce ecosystem landscape with native, no-code integration

Unlock seamless collaboration and enhanced efficiency across your Salesforce ecosystem through Salesforce CRM integration. Seamlessly connect sales, marketing, service, and more to streamline processes, improve data visibility, and drive business growth.

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Marketing automation

Why Integrate Your Marketing Data?

  • Implement marketing automation software for streamlined processes
  • Reduce manual tasks, saving valuable time for strategic initiatives
  • Easily manage large contact lists with integrated marketing data
  • Enhance organization and accessibility for improved campaign execution
  • Leverage integrated data to create personalized and targeted email campaigns
  • Enhance engagement by tailoring content to individual preferences

It Saves time, reduces manual tasks, and boosts efficiency with marketing automation software. Easily manage large contact lists, create personalized email campaigns, and identify high-quality leads through advanced analytics.

Propelling Businesses with Sales Cloud and Salesforce Integration

With a unified platform, centralize customer data, and gain actionable insights to drive sales performance. Access relevant information, track sales activities, and manage leads more efficiently leading to faster sales cycles and hence, increased revenue.

Add-ons:

Extract pricing information from ERP systems and generate accurate quotes and proposals directly within the CRM platform. Create, track, and manage quotes and contracts throughout the sales cycle, with the creation of sales orders as well.
Extract pricing information from ERP systems and generate accurate quotes and proposals directly within the CRM platform. Create, track, and manage quotes and contracts throughout the sales cycle, with the creation of sales orders as well.
With Salesforce Maps integration, sales representatives can plan optimal routes for their sales visits, meetings, and appointments. Track field activities and performance metrics in real-time and monitor sales representative movements, customer visits, and sales progress on interactive dashboards and reports.

Enhancing Support with Seamless Service Cloud and Salesforce Integration

Gain a comprehensive view of customer interactions and history for service agents to provide personalized and efficient support to customers, leading to higher satisfaction rates. Enable automatic creation of cases in Service Cloud from leads, opportunities, or accounts for quick access to relevant customer information and track cases throughout the resolution process.

Add-ons:

Streamline field service operations by automatically synchronizing requests, work orders, and customer data, ensuring that field technicians have access to the latest information when servicing customers. With FSL integrated into Salesforce CRM, organizations can optimize scheduling and dispatch processes based on technician availability, skills, and proximity to customer locations.
Streamline field service operations by automatically synchronizing requests, work orders, and customer data, ensuring that field technicians have access to the latest information when servicing customers. With FSL integrated into Salesforce CRM, organizations can optimize scheduling and dispatch processes based on technician availability, skills, and proximity to customer locations.
With Salesforce Maps integration, organizations can track field service technicians in real-time, allowing dispatchers to monitor their locations and statuses. With intelligent routing algorithms, service appointments can be scheduled efficiently, minimizing travel time and maximizing technician productivity.

Experience Cloud (DXP)

Enhance your organization’s ability to engage and support customers, partners, and employees. By integrating Salesforce CRM with Experience Cloud, you can provide personalized self-service portals, community forums, and knowledge bases tailored to each customer’s needs and preferences.
net zero cloud

Net-zero Cloud

Track and analyze sustainability data, such as carbon emissions, energy consumption, and waste generation. Integrating this data with Salesforce CRM enables you to monitor and report on your organization’s sustainability efforts alongside key business metrics.

Revenue Cloud

With Revenue Cloud and Salesforce integration, gain access to enhanced financial forecasting and a comprehensive view of the entire revenue lifecycle. With Revenue Cloud’s advanced pricing and quoting functionality integrated with Salesforce CRM, it empowers sales teams to create accurate quotes and proposals tailored to each customer’s needs.

AI Cloud (Einstein)

Leverage Einstein (AI cloud) to analyze vast amounts of data from Salesforce CRM, and enhance sales forecasting accuracy, pipeline trends, and external factors. Automatically categorize and prioritize support cases, suggest relevant knowledge articles to agents, and route inquiries to the most appropriate resources, leading to faster resolution times and improved customer satisfaction.

Data Cloud

Enable your organization to seamlessly ingest data from various sources into Data Cloud, process and refine it, and then distribute it to multiple destinations such as AI platforms, business intelligence (BI) tools, and other systems.

Salesforce Non-core products

Create highly personalized and targeted campaigns based on customer attributes, purchase history, and engagement behavior. Enable marketers to leverage Salesforce CRM data to automate customer journeys and engagement workflows in Marketing Cloud and create dynamic, multi-channel campaigns that respond to customer interactions in real-time, delivering personalized experiences.
Tableau’s intuitive visualization tools enable users to create interactive dashboards and reports that showcase key Salesforce CRM metrics and KPIs. Advanced analytics capabilities, combined with Salesforce CRM data, enable organizations to leverage predictive analytics to forecast sales, identify opportunities for upselling and cross-selling, and anticipate customer churn.
Integrating Salesforce CRM with Commerce Cloud offers organizations a comprehensive solution for managing customer relationships and driving e-commerce success. Enable seamless order management across online and offline channels. track orders, manage inventory, and fulfill customer orders more efficiently, reducing order processing times, etc.
Integration with Heroku enables organizations to seamlessly integrate Salesforce CRM with custom applications and third-party services. Leverage the data and functionality of Salesforce CRM within custom applications, enabling seamless access to customer data, automation of business processes, and integration with other systems and services.
Enable users to access Salesforce CRM data like leads, contacts, accounts, and opportunities, as well as custom objects and fields directly within Slack channels. Users can quickly search for and retrieve relevant information without leaving the Slack interface. Receive instant notifications about important updates ensuring that sales teams are always informed and can take immediate action on critical tasks.

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