Fueling the AI in Agentforce: How 200 OK Powers Seamless AI Integration
With enterprises embracing AI solutions to streamline operations, increase productivity, and drive customer success, platforms like Agentforce have taken center stage. Salesforce introduced Agentforce during its Q2 ‘25 earnings call, and it is poised to be the highlight of Dreamforce this year. It is nothing new, just history repeating itself with Salesforce coming up with […]
RAG vs TAG: A Deep Dive
As artificial intelligence continues to revolutionize how we process and generate information, two innovative methods have emerged to enhance AI’s generative capabilities—Retrieval Augmented Generation (RAG) and Table Augmented Generation (TAG). Both techniques improve the quality, accuracy, and context of AI-generated content by leveraging external data sources. However, they do so in fundamentally different ways. RAG […]
The Core Difference Between ETL and ELT: A Modern Data Perspective
Data is the backbone of each and every organization today. And this data, lying in siloes is of no use. Hence, integrating all of this siloed data is extremely important to actually do something out of that data. Various methodologies have emerged to integrate this data. A few of them are ETL, ELT, Reverse ETL, […]
Prompt Engineering: The Art of Guiding AI
Prompt engineering is the craft of creating precise and effective inputs that guide AI systems toward achieving specific results. Much like instructing an artist to create a masterpiece, a well-designed prompt can transform an AI system’s output into something highly valuable and relevant. As AI becomes more central to innovation, prompt engineering has been described […]
Dreamforce 2024: Day 2 Highlights – AI, Integration, and a Free AI Certification!
Day 2 of Dreamforce 2024 continued to showcase Salesforce’s transformative innovations in AI, data integration, and automation. The day was filled with keynotes, product announcements, and hands-on sessions, all designed to highlight the impact of AI and connected data on business transformation. Below is a recap of the most significant announcements that shaped Day 2. […]
Dreamforce 2024 Day 1 Recap: Data + AI + Integration is What Actually Matters!
Dreamforce 2024 started with a bang, showcasing groundbreaking innovations around AI, data, and seamless integration that promise to shape the future of business. Over 45,000 Trailblazers from more than 140 countries are gathering in San Francisco, while millions more tune in through Salesforce+, making it one of the most anticipated tech events of the year.For […]
Celebrating Our Success: Winning Salesforce’s Partner Innovation Awards -Third Year in a Row
We are proud to announce that CEPTES has been honored with two Salesforce Partner Innovation Awards (PIA), recognizing our groundbreaking work with Sobha Limited in the Engineering Construction category and our excellence as a Cloud Reseller. These awards highlight our commitment to driving innovation, delivering cutting-edge solutions, and transforming business operations for our clients. Let’s […]
Dreamforce 2024: Navigating the Salesforce Universe as an APAC Trailblazer
Dreamforce, the annual extravaganza hosted by Salesforce, is a pilgrimage for technology enthusiasts worldwide. For APAC Trailblazers, the journey to San Francisco can be both exciting and daunting. This comprehensive guide will equip you with essential insights, tips, and tricks to make the most of your Dreamforce experience. Before You Take Flight: Planning Your Dreamforce […]
An In-depth Handbook: What is Sentiment Analysis in NLP?
“Machine intelligence is the last invention that humanity will ever need to make.” Nick Bostrom Humans have come up with so many inventions till now, and Nick here is saying that Machine Learning is the very last invention that we will ever need to come up with, like ever! Well, let me tell you Nick’s […]
A Complete Overview & Guide to Salesforce SMS Integration
SMS is one of the most common ways people communicate with each other today. Approximately 5 billion people, which equals almost 65% of the world’s population send text messages every day, do you believe that? When such a huge audience is already present on this channel, why leave the chance to talk to them, send […]
